Frequently Asked Questions

What utilities are included in my lease?
Water is included in rent.
 
What kind of pets do you allow and what fees are involved?
Pets are accepted; only non-violent breeds.A non-refundable pet fee of $250 is required in addition to $15 per month pet rent. Service animals are excluded. No rodents, birds, reptiles or aquariums are allowed.  
 
What are the income and credit qualifications?
Total monthly household income (gross) must be at least three (3) times the amount of the monthly rent. Every source of income must be listed by each household member and complete. Third party income verification will be obtained by HRI Properties. Falsification of information on an application is basis for automatic denial, termination of lease and/or eviction.
 
Is my security deposit totally refundable?
The security deposit is refundable as long as the apartment is left in good condition and you  live out your entire lease with a 30 day notice if you do not renew.
 
How long is the term of the lease? Do you accept leases for short term leases?
We offer a 12 month lease. We do not offer short term leases.
 
Am I required to have renters insurance?
Management’s property insurance does not cover any Resident furniture, clothing or other personal property.  Residents are hereby required to procure renter’s insurance to protect their personal property.
 
Do you offer furnished or corporate apartments?
Currently we do not offer furnished apartment. We do have a rental company we can refer you to.
 
If I need something repaired in my apartment, how do I get it fixed?
We offer a 24-Hour emergency maintenance services available via our website
 
When is my rent payment due? How can I pay my rent?
Rent is due on the 1st of the month. Rent can be mailed to the Rental Office at: 1137 Esplanade, New Orleans, LA  70116 apt. , delivered in person during normal office hours, dropped at the Rental Office or paid online via Resident Portal.
 
What day am I liable for a late charge?
All rent must be paid by the 5th of the month, on the 6th a late charge will be added.
 
Do you have parking?
No paid parking, only one parking space with a vehicle register in your name with insurance.